To ensure a comfortable and enjoyable experience for all guests, we kindly ask that the following guidelines be observed throughout your stay.
Check-In & Check-Out
- Standard check-in is from 2 PM.
- Standard check-out time is by 11 AM.
- Early check-in and late check-out requests are subject to availability and may incur additional charges.
Occupancy
- For the comfort and safety of all our guests, room occupancy should not exceed the maximum number of guests allowed for each room category.
- Kindly note that additional guests may be subject to extra charges.
Respect for Neighbours
- Please maintain reasonable noise levels at all times, particularly during late evening and early morning hours.
- Disruptive gatherings, and excessive noise are not permitted.
Smoking
- Smoking is strictly prohibited inside the apartments and indoor common areas.
- Designated outdoor smoking areas, where available, should be used responsibly.
Care of the Apartment
- We kindly ask guests to treat the apartment and its furnishings with care throughout their stay.
- Guests will be responsible for any damage to the apartment, furnishings, or missing items, and the property reserves the right to apply appropriate charges where necessary.
Safety & Security
- Please ensure doors and windows are secured whenever leaving the apartment.
- For safety reasons, hazardous materials, illegal substances, and unlawful activities are strictly prohibited on the property.
Housekeeping & Services
- Complimentary housekeeping is provided according to the property schedule.
- Additional services may be available upon request, subject to availability.
Appliances & Utilities
- Kindly switch off lights, air conditioning units, and electrical appliances when not in use.
- Cooking should be conducted responsibly and attended at all times.
Pets
- Pets may only be permitted with prior approval from management.
Parking
- Vehicles should be parked only in designated parking areas.
- The property is not responsible for loss or damage to vehicles or personal belongings left inside vehicles.
Lost & Found
- Items left behind after check-out will be handled through our lost and found process where possible.
- The property is not responsible for loss or damage of any personal belongings left behind.
Compliance
- Management reserves the right to refuse service or terminate a stay where conduct is deemed unsafe, unlawful, or disruptive to other guests, neighbours or the property.
We appreciate your cooperation and look forward to making your stay comfortable, peaceful, and memorable.